Shipping policy

How long does it take to process my order?

We make every effort to fulfill orders as quickly as possible. Our goal is to be ahead of schedule, but stay patient with us when different seasons get hectic for everyone. Each item takes several hours to 3D print and assemble or paint by hand. Please allow 2 weeks for processing.

Where do you ship?

We ship products domestically to the lower 48 states for now.  Our goal is to grow, but it will take time. Shipping times depend on your location. If you live down the street from us in Texas, you’ll get it faster than if you live in Hawaii. The UPS site quotes, but does not guarantee, 2-8 business days for domestic delivery.

Issues that might occur:

If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.
If it is a custom piece and it is returned to us, you should contact us immediately to arrange reshipping as custom orders are final sale and we cannot refund you for the purchase.
Should Angry Gnome Printing mistakenly be invoiced directly for any duties or fees from the shipping company after delivery, we will email an invoice for the balance due. This will need to paid immediately.
As with domestic shipping, if a package can’t be delivered due to an error entering your shipping address, Angry Gnome Printing is not responsible for any additional fees that may incur in order to reroute or reship the package.